Privacy Policy

1. Who We Are

Transparent.city is operated by Transparent Technology. This policy explains what information we collect, how we use it, and your choices.

2. Information We Collect

Account information

When you sign up, we collect your email address and any profile details you provide. We use this to authenticate you, send newsletters you subscribe to, and personalize your experience (such as following districts).

Feedback

Our feedback widget lets you share reactions and comments. You may optionally provide your name and email. We use this to understand how the site is working and to improve it.

Analytics

We use PostHog and Vercel Analytics to understand how people use the site. These tools collect anonymized usage data such as pages visited, browser type, and general location. We also use Google Analytics for aggregate traffic data.

Cookies

We use cookies for authentication sessions and analytics. You can control cookies through your browser settings.

3. How We Use Your Information

• To provide and improve Transparent.city
• To send newsletters and updates you signed up for
• To respond to feedback and support requests
• To understand usage patterns and improve the experience
• To maintain security and prevent abuse

4. What We Don't Do

• We don't sell your personal information
• We don't share your email with third parties for marketing
• We don't track you across other websites

5. Third-Party Services

We use the following services that may process some of your data:

• PostHog for product analytics
• Vercel for hosting and performance analytics
• Google Analytics for aggregate traffic data
• SendGrid for email delivery

Each of these services has their own privacy policy governing how they handle data.

6. Data Retention

We keep your account information as long as you have an account. Analytics data is retained in aggregate form. Feedback submissions are kept to help us improve the site. You can request deletion of your data at any time.

7. Your Rights

You can:

• Request a copy of the personal data we hold about you
• Ask us to delete your account and associated data
• Unsubscribe from newsletters at any time
• Opt out of analytics by using browser privacy settings or extensions

8. Security

We use reasonable measures to protect your information, including encrypted connections (HTTPS) and secure authentication. No system is perfectly secure, but we take data protection seriously.

9. Children's Privacy

Transparent.city is not directed at children under 13. We don't knowingly collect information from children.

10. Changes to This Policy

We may update this policy from time to time. We'll note the date of the latest update at the top of the page.

11. Contact

Questions about your privacy? Reach us at seymour@parse.transparent.city.